At Safe Meridian, we are committed to safeguarding the privacy and personal data of our customers. “Personal Data” refers to any data, whether true or not, about an individual who can be identified from that data, or from that data and other information which is likely to be freely available.
How do we collect Personal Data?
We may collect personal data through the following ways:
What Personal Data do we collect?
The type of personal data we collect from you will depend on the circumstances in which that data is collected, and may include but not limited to:
How do we use Personal Data?
We may use personal data for one of more of the following purpose(s):
To whom do we disclose Personal Data?
The third parties to whom your personal data will be disclosed will depend on the purposes for which that personal data is used. Due to the global nature of our business, we may disclose and transfer personal data to the following parties, wherever they are sited:
Personal Data of other individuals
How is Personal Data secured?
We take all reasonable practicable steps to ensure that your personal data, whether held on paper or in electronic form, is treated with the utmost confidentiality against unauthorized access, with appropriate levels of security, and in accordance with any Data Privacy or Data Protection regulations that might apply in your Country of Residence. The personal data is only retained for as long as it is necessary to fulfill the original purpose for which such data was collected or to satisfy any legal obligations.
Unless otherwise agreed, we will correspond with you by means of the Internet, email or other electronic media. Because of the inherent risk associated with the electronic transmission of information on the Internet or otherwise, we cannot guarantee the security and integrity of that communication. We take all appropriate steps to minimize that risk, however, we cannot assume responsibility for any unauthorized use of personal data by third parties, which are wholly attributable to factors beyond our control.
When personal data is provided to a service provider, we will ensure the accuracy and completeness of the data that is being provided to the service provider, who is also required to use appropriate measures to protect the confidentiality and security of personal data. While we take reasonable efforts to ensure that the personal data is accurate and complete, you must also update us of any changes to any personal data that you initially provided to us. We will not be responsible for relying on inaccurate or incomplete personal data arising from you not updating us of any changes to personal data that you had initially provided.
Access and correction of Personal Data
You have the right to request a copy of any information we hold on you, and to seek correction of any incorrect information held. Where reasonably possible, we will correct the information held in our files or on our systems within a reasonable time from such a request being made.
Please note that some personal data may be exempt from access and correction in accordance with local privacy and data protection laws. We may require that you, the person requesting access or correction, provide suitable identification, and we may charge a reasonable administration fee for complying with your request to access and/or correct that personal data.
For requests to access and/or correct personal data held by us, please refer to the “Who to contact about your Personal Data” section below.
Request to withdraw consent of Personal Data
You may withdraw your consent for the purpose(s) of collection, use, and/or disclosure of the personal data we hold about you. Where reasonably possible, we will process your request for withdrawal of consent within a reasonable time from such a request being made.
Please note that some personal data may be exempt from withdrawals in accordance with local privacy and data protection laws. The withdrawal of certain consents may also result in our inability to continue to provide certain products or services, in the termination of a contract, or prevent us from continuing to fulfill our obligations.
For requests to withdraw consent of personal data held by us, please refer to the “Who to contact about your Personal Data” section below.
Third Party Sites, Services or Applications
Who to contact about your Personal Data
For customers covered by our Singapore issued plans, you may contact our Singapore Data Protection Officer at:
Safe Meridian Pte. Ltd.
Data Protection Officer
3 Church Street,
#12-02 Samsung Hub
There is certain information, which we may collect, mostly automatically, through our website or mobile applications that does not reveal your specific identity. Examples are:
When you visit our website or mobile applications, we may store certain information on your devices in a file known as cookies. Cookies are text-only files stored directly on the devices you are using to allow us to recognize you each time you visit our website or mobile applications. This will enable us to provide you with, amongst other things, a more enjoyable and customized service when you visit our website, and a better understanding of your preferences in respect of our website or mobile applications.
Most internet browsers, for example Internet Explorer, will allow you to block and erase cookies. However, if you do not accept these cookies, certain parts of our website may not operate correctly and you may experience some inconvenience in your usage of our website or mobile applications.
We'd love to hear from you. Let us know about any issue you're having or an idea you have for improvements. If you are reporting bugs/issues, please briefly describe when did the issue occur (so that we can try to reproduce the bug), and which browser and operating system you are using.
To reset your IntermediaryOnline password, please enter the email address registered with us, and we will email you instructions to reset your password.